Jecimwa Solutions Support Policy
At Jecimwa Solutions, we are committed to providing reliable support before, during, and after your purchase.
1. What We Offer
-
Product Inquiries & Guidance
Our team helps you choose the right home, kitchen, and office appliances.
-
Order Support
We offer assistance with placing, tracking, or updating your orders.
-
After-Sales Service
We Help with installation, product use, and warranty claims.
-
Technical Support
We help in Troubleshooting tips and connection to authorized service centers.
2. Support Hours
-
Monday – Saturday: 7:00 AM – 9:00 PM
-
Sunday & Public Holidays: Closed (urgent cases handled on request)
3. How to Reach Us
- Phone/WhatsApp: 0752406475
- Email jecimwasolutions@gmail.com
- Facebook https://www.facebook.com/profile.php?id=61580843583191
- instagram https://www.instagram.com/jecimwa_solutions?igsh=MW5lbW9tcW94cnNvaQ==
- TikTok https://www.tiktok.com/@jecimwa_solutions?_t=ZM-909xD7MF2Pj&_r=1
- x https://x.com/jecimwasolns?t=ZWrJK6dwXgNABVJCnCW-rA&s=09
4. Warranty & Repairs
-
Products come with a manufacturer’s warranty
-
We connect customers with authorized repair/service centers for valid warranty claims.
-
Out-of-warranty repairs can be arranged at customer’s cost.
5. Customer Commitment
We aim to respond to all inquiries within 24 hours.
At Jecimwa Solutions, Your satisfaction and trust are our priority ,we’ll walk with you every step of the way.