Jecimwa Solutions Support Policy

At Jecimwa Solutions, we are committed to providing reliable support before, during, and after your purchase.

1. What We Offer

• Product Inquiries & Guidance 

  Our team helps you choose the right home, kitchen, and office appliances.

• Order Support

   Assistance with placing, tracking, or updating your orders.

• After-Sales Service 

  Help with installation, product use, and warranty claims.

• Technical Support 

  Troubleshooting tips and connection to authorized service centers.

2. Support Hours

• Monday – Saturday: 7:00 AM – 9:00 PM

• Sunday & Public Holidays: Closed (urgent cases handled on request)

3. How to Reach Us

• Phone/WhatsApp: 0752406475

• Email: jecimwasolutions@gmail.com

• Social Media DM:

  Whatsapp

  Facebook https://www.facebook.com/profile.php?id=61580843583191

  instagram https://www.instagram.com/jecimwa_solutions?igsh=MW5lbW9tcW94cnNvaQ==

  TikTok

     x           https://x.com/jecimwasolns?t=ZWrJK6dwXgNABVJCnCW-rA&s=09

? Warranty & Repairs

• Products come with a manufacturer’s warranty (where applicable).

• We connect customers with authorized repair/service centers for valid warranty claims.

• Out-of-warranty repairs can be arranged at customer’s cost.

⚡ Customer Commitment

We aim to respond to all inquiries within 24 hours.
Your satisfaction and trust are our priority — we’ll walk with you every step of the way.